Premium Feature

A Professional Portal Your Clients Will Love

Your team spends hours every week answering status calls, chasing documents, and scheduling meetings. A branded client portal gives your clients self-service access to check filing status, upload documents, send messages, and book appointments — freeing your staff to focus on billable work.

portal.yourfirm.mycpacrm.com
Your Firm Name
RS

Welcome back,

Raj Sharma

Filing Status

Upload Docs

Messages

Appointments

Your Filings

T2 Corporate Return 2025

Sharma & Associates Inc.

In Progress

GST/HST Return - Q4 2025

Sharma & Associates Inc.

Filed

T1 Personal Return 2025

Raj Sharma

Docs Received

Portal Capabilities

Everything Your Clients Need

Reduce phone calls and emails by giving clients self-service access to their information.

CLIENT EXPERIENCE

Filing Status Tracking

Clients see real-time status of their T2, GST/HST, T1, and other filings. No more "What's the status of my return?" calls.

Clients calling for updates Self-service status checks
70% fewer status inquiry calls
Saves ~5 hrs/week
CLIENT EXPERIENCE

Secure Document Upload

Stop chasing clients for missing documents via email and phone. Send a secure upload link, and documents land directly in the right client folder — organized by filing type, never lost in an inbox.

Docs lost in email chains Secure upload with tracking
0 documents lost in transit
Saves ~3 hrs/week
SAVES TIME

Secure Messaging

When client communication happens over personal email and phone, important details get lost and other team members have no context. Portal messaging keeps every conversation documented and visible to your whole team.

Scattered personal emails Centralized secure messages
1 thread per client, always accessible
Saves ~2 hrs/week
SAVES TIME

Online Booking

Phone tag to schedule a meeting wastes everyone's time. Clients book appointments based on your team's real-time availability — no back-and-forth emails. Syncs automatically with Google Calendar and Microsoft 365.

Phone tag for every meeting Online self-serve booking
0 back-and-forth emails to book
Saves ~2 hrs/week
CLIENT EXPERIENCE

Your Brand, Your Portal

Customize the portal with your firm's logo, colors, and domain. Clients see your brand, not ours. Professional experience throughout.

Generic third-party tools Your firm's branded portal
100% branded with your identity
Saves ~1 hr/week
ENSURES COMPLIANCE

OTP Secure Login

Your clients' tax data is highly sensitive. OTP-based two-factor authentication ensures only verified clients can access their portal — meeting PIPEDA security requirements without complicated password policies that frustrate users.

Password-based login risks OTP verification every time
0 password vulnerabilities
Saves ~1 hr/month
BUILT-IN

E-Signature Requests

Send documents for signing directly through the portal. Clients sign via a secure link with no login required — no per-signature fees, complete audit trail, and multi-signer support included.

Printing, signing, scanning One-click digital signing
$0 per signature — unlimited included
Saves ~3 hrs/week

For Your Firm

Save Hours Every Week

The client portal eliminates the back-and-forth that consumes your team's time. Clients help themselves, and your staff focuses on what matters.

70%

Fewer Status Inquiry Calls

Clients check their own filing status instead of calling your office

24/7

Client Access

Clients upload documents and check status anytime, not just during office hours

0

Misplaced Documents

Upload links and organized storage mean nothing falls through the cracks

💬

"Since we set up the client portal, status inquiry calls dropped dramatically. Clients just log in and check themselves. Tax season is so much smoother now."

— CPA Firm Owner, Canada

📄

"The document upload links are a game-changer. We send a link, clients upload their T-slips and receipts, and everything is organized automatically. No more email attachments."

— Practice Manager, Mississauga

Getting Started

Set Up in Minutes

1

Customize

Add your firm's logo, choose your brand colors, and optionally set up a custom subdomain.

2

Invite Clients

Send portal invitations to clients via email. They set up their secure OTP login in seconds.

3

Go Live

Clients can immediately view filing status, upload documents, message your team, and book appointments.

Give Your Clients a Premium Experience

The client portal is available as a Documents & Portal Pro add-on ($39/mo). Request a demo and see the difference.