Core Feature

Every Client. Every Detail. One Record.

A new corporation walks in with 3 shareholders, their spouses, and family members. You need to track the business, link the people, set up filing types, and generate deadlines — all in one save. MyCPACRM's client management is purpose-built for how CPA firms actually work.

How It Works

Three Steps to Complete Client Records

1

Add Business or Personal

Create business clients (corporations, partnerships, trusts) or personal clients. Each gets filing types, service subscriptions, and tax periods configured in one form.

2

Link People & Relationships

Add shareholders, directors, spouses, dependents. Mark signing authority. Optionally create personal client records that auto-generate T1 filings.

3

Everything Connected

Client records link to filings, documents, emails, appointments, signatures, collaboration threads, and OneDrive or Google Drive folders. One place for everything.

Feature Deep Dive

Purpose-Built for CPA Client Records

Every feature designed around how accounting firms actually manage their clients.

Business & Personal Clients

Corporate T2, GST/HST, Payroll, Personal T1, T3 Trust, T5013 Partnership — every client type a CPA firm serves, with type-specific fields.

ClientLink Relationships

Link shareholders, directors, officers, spouses, children, dependents, bookkeepers, CRA reps. 15+ relationship types. Family groups for connected families.

Service Subscriptions

Enable filing types per client: Corp T2, GST/HST, Payroll, WSIB, OBR, CanCorp. Filings auto-generate with correct deadlines.

Bulk CSV Import

Import 200 clients from a spreadsheet in minutes. Map columns, preview data, resolve conflicts. Personal T1 import supported too.

Client Groups

Organize clients into groups for reporting and filtering. Group by industry, service level, or any custom criteria.

Advanced Search & Filters

Search by name, BN/SIN, email, phone. Filter by client type, status, filing types, assigned staff. Export results.

Client Detail Modal

Click any client for the full picture: contact info, relationships, filings, documents, emails, appointments, signatures, notes — all in tabs.

Active/Inactive Management

Deactivate clients cleanly with a reason and timestamp. Filter active vs inactive. Reactivate when they return.

Visual Preview

One Form. Complete Setup.

Add New Client

Step 1 of 1
Business Personal
Maple Leaf Holdings Inc.
123456789 RC0001
Ontario
Corp T2 GST/HST Payroll WSIB OBR CanCorp
JW

James Wong

james.wong@email.com

Director Shareholder
LW

Lisa Wong

lisa.wong@email.com

Spouse T1 Client
2 people linked
Cancel Save Client

Business info, services, and linked people — one form, one save.

Your Clients Deserve Better Records.

Business info, relationships, filings, documents, emails — all connected in one client record. Request a demo and see how MyCPACRM organizes your entire practice.

Frequently Asked

Common Questions

How does MyCPACRM manage client relationships?

Every client is a complete record with filings, documents, communications, appointments, reminders, and team assignments — all on one screen. Clients are linked through Family Groups (spouses, dependents, family) and Business Contacts (bookkeepers, authorized contacts, CRA representatives). The relationship model reflects how Canadian CPA firms actually work.

Can I link family members and business partners as related clients?

Yes. Family Groups link spouses, dependents, parents, children, and other family members for personal tax (T1) coordination. Business relationships (Owner, Shareholder, Director, Partner, Beneficiary, Trustee, etc.) link individuals to corporations and trusts. Contact-only relationships (Bookkeeper, Authorized Contact, CRA Rep) work without creating duplicate client records.

What client types are supported?

Corporations (CCPC, public, professional, holding), sole proprietors, partnerships (general, limited), trusts (T3), personal individuals (T1), and non-profit organizations. Each type has appropriate filing types and entity-specific fields built in.

How do I import existing clients from spreadsheets?

CSV bulk import. Download our template, fill in your client data, upload, review the mapping preview, confirm. Most firms import 100-500 clients in 5-10 minutes. Error rows surface with specific guidance for fixing them.

Can I store CRA representative authorization on each client?

Yes. T1013 / AUT-01 authorization status, expiry date, and document copy stored on each client. Renewal reminders configurable. CRA Represent a Client integration tracks active authorization.

Are clients isolated per firm in multi-tenant deployments?

Yes. Multi-tenant architecture isolates every firm's data at the database level. Tenant context enforced on every query — there's no risk of one firm seeing another's clients. PIPEDA-compliant tenant isolation.