Complete Platform

Every Feature Your CPA Firm Needs In One Place

A comprehensive practice management platform built exclusively for Canadian CPA firms. From client onboarding to tax filing, reminders to reporting -- everything works together seamlessly.

30+
Features
11
Filing Types
24/7
Automation
100%
Canadian
Client Management

All Your Clients, One System

Stop juggling spreadsheets, folders, and sticky notes. MyCPACRM gives your entire team instant access to every client detail, relationship, and history — searchable and always up to date.

  • Every Entity Type — Corporations, sole proprietors, partnerships, trusts, and personal clients
  • Family & Business Linking — Connect owners, shareholders, directors, and family members
  • Tax Service Subscriptions — Track which filings each client needs (T2, GST, Payroll, etc.)
  • Instant Search & Filter — Find any client in seconds with smart search and filters
  • Complete History — Every filing, reminder, document, and communication in one timeline
Client Management
AB

ABC Corporation

T2 • GST/HST • Payroll

Active
JD

John Doe (Personal)

T1 • Owner of ABC Corp

Linked
XY

XYZ Trust

T3 • 3 Beneficiaries

Active
Tax Filing Dashboard
T2

Corporate T2

Due: Jun 30, 2025

In Progress
GST

GST/HST Return

Due: Apr 30, 2025

Overdue
T1

Personal T1

Due: Apr 30, 2025

Filed
PR

Payroll Remittance

Due: May 15, 2025

Not Started
Tax Filing Tracking

Never Miss a Deadline Again

Every filing type your firm handles — T2, GST/HST, Payroll, T1, T3, WSIB — tracked with intelligent deadline management built for Canadian tax requirements.

  • 11 Filing Types — T1, T2, GST/HST, Payroll, WSIB, T3, T5013, OBR, CanCorp, CRA Payment, EHT
  • Smart Deadlines — Auto-calculated from fiscal year end with overdue alerts
  • Status Workflow — Track from "Not Started" through "In Progress" to "Filed"
  • Dashboard Overview — See all upcoming deadlines and overdue filings at a glance
Automated Reminders

Set It Up Once, Never Chase Again

Your team spends hours every week sending reminder emails manually. MyCPACRM automates the entire process — personalized reminders via email and SMS, sent at exactly the right time.

  • Email & SMS — Reach clients through their preferred channel automatically
  • Smart Placeholders — Auto-fill client name, deadline, fiscal year in every message
  • Multi-Stage Sequences — 30-day, 14-day, 7-day reminders, fully automated
  • Auto-Cancel — Reminders stop automatically when documents are received
Saves your team ~8 hours every week
Automated Reminders

T2 Reminder — ABC Corp

Sent via Email • 30 days before deadline

GST/HST Reminder — XYZ Ltd

Scheduled • 14 days before deadline

T1 SMS Reminder — John Doe

Sent via SMS • 7 days before deadline

Payroll Reminder — DEF Inc

Cancelled • Documents received

Document Collection

T2 Corporate Return — ABC Corp

3 of 4 documents received

T4 Slips
Bank Statements
Receipt Summary
Trial Balance
Secure upload link: mycpacrm.com/upload/abc-corp-t2
Document Collection

Stop Chasing Documents

No more emailing back and forth asking "did you send the T4 slips?" Generate secure upload links, track what's been received, and see exactly what's still missing.

  • Secure Upload Links — Generate unique, branded links for each client and filing
  • Required Docs Checklist — Clients see exactly what documents they need to send
  • Upload Tracking — Know the moment documents are submitted
  • Secure Cloud Storage — Documents stored safely on AWS S3 with encryption

Explore All Features in Detail

Dive deeper into every feature that makes MyCPACRM the complete platform for your practice.

Core Platform

Core Practice Management

The foundation of your practice — everything you need to manage clients, teams, and day-to-day operations in one place.

FOUNDATION

Client Management

Stop wasting time hunting through spreadsheets and emails. Every client detail, relationship, and history in one searchable hub.

All-in-One unified client hub
Scattered spreadsheets Single client hub
  • All entity types (Corp, Personal, Trust, Partnership, Sole Prop)
  • Family grouping & relationships
  • Business type classification
  • Quick search & smart filters
INSIGHTS

Dashboard & Analytics

Know exactly where your practice stands at any moment. Real-time metrics replace hours of manual report building.

Real-Time live practice insights
Manual report building Live dashboard overview
  • Filing progress at a glance
  • Upcoming deadline alerts
  • Workload distribution
  • Revenue & client analytics
EFFICIENCY

Team & Workflow

Never let a task fall through the cracks. Clear assignments, tracked progress, and full visibility into who is doing what.

Zero Gaps in task accountability
Verbal task assignments Tracked workflow pipeline
  • Assign staff to clients & filings
  • Task status tracking
  • Workload balancing
  • Activity audit trail
ORGANIZED

Appointment Scheduling

End the back-and-forth of scheduling. Clients book, confirmations send, and your calendar stays organized automatically.

Streamlined booking experience
Phone tag & email chains Online booking system
  • Integrated calendar view
  • Send confirmations automatically
  • Track meeting history
  • Recurring appointments
FLEXIBLE

Walk-In Management

Handle one-off service requests without cluttering your client database. Perfect for tax season walk-ins and quick consultations.

Instant walk-in intake
Sticky notes for walk-ins Digital walk-in tracker
  • One-off service requests
  • No client record required
  • Quick intake form
  • Track completion status
VISIBILITY

Service Matrix

See every client's subscribed services in one visual grid. Instantly spot cross-sell opportunities and service gaps.

Bird's Eye service overview
Check each client individually One visual overview
  • See all subscriptions at a glance
  • Quick service activation
  • Identify cross-sell opportunities
  • Export service reports
Tax Engine

Tax Filing & Compliance

Purpose-built for Canadian tax filing requirements. Track every filing type, deadline, and compliance obligation across your entire client base.

COMPREHENSIVE

Multi-Filing Tracking

One unified dashboard for every Canadian tax filing type. No more juggling separate spreadsheets for each obligation.

6+ Types of filings tracked
Separate spreadsheets per filing Unified filing dashboard
  • T2 Corporate Returns
  • GST/HST Returns
  • Payroll Remittances
  • T1 Personal, T3 Trust, WSIB
NEVER MISS

Deadline Intelligence

Deadlines calculate themselves from year-end dates. Color-coded urgency means you always know what needs attention first.

Auto-Calc smart deadline engine
Manual deadline tracking Auto-calculated deadlines
  • Smart deadline calculation from year-end
  • Overdue filing alerts
  • Color-coded urgency indicators
  • Upcoming deadline reports
TAX SEASON

T1 Season Tracker

Manage personal tax season with family-aware tracking. See linked family members, control reminders per person, and track season progress.

Family View grouped personal taxes
Individual T1 tracking Family group dashboard
  • Personal tax season dashboard
  • Family grouping & linked filing
  • Primary contact reminder control
  • Season progress overview
COMPLIANCE

CRA Authorization

Track every CRA representative authorization with expiry alerts. Never get caught with an expired authorization again.

Tracked authorization status
Paper-based CRA auth Digital authorization tracking
  • Track CRA rep authorizations
  • Expiry date alerts
  • Authorization status per client
  • Bulk authorization management
FLEXIBLE

Fiscal Period Management

Every client has different year-ends and filing frequencies. Handle them all without manual date math or missed periods.

Any Period custom fiscal dates
One-size-fits-all dates Custom fiscal periods
  • Different year-ends per client
  • Monthly/quarterly/annual frequencies
  • Period-end vs due date tracking
  • Auto-generate next period filings
PIPELINE

Filing Status Workflow

Move filings through a clear pipeline from intake to completion. Everyone sees the same status, no more confusion about what is done.

Full Pipeline visual filing workflow
Email-based status updates Visual filing pipeline
  • Not Started → In Progress → Filed
  • Staff assignment per filing
  • Notes & communication history
  • Batch status updates
PRIVACY

PIPEDA Compliance

Built-in privacy controls and audit logging so you are always ready for a compliance review. Privacy is not an afterthought.

Audit-Ready built-in compliance
Manual compliance tracking Built-in compliance tools
  • Complete audit logging
  • Data protection controls
  • Consent tracking
  • Privacy-first architecture
Automation

Automation & Communication

Stop doing repetitive work manually. Automate reminders, personalize communications at scale, and reclaim hours every week.

SET & FORGET

Automated Reminders

Set it once and never think about it again. Multi-stage email and SMS sequences that automatically stop when documents are received.

~8 hrs/week saved on follow-ups
Manual reminder emails Automated sequences
  • Scheduled email & SMS reminders
  • Multi-stage reminder sequences
  • Smart timing based on deadlines
  • Auto-cancel when docs received
PERSONALIZED

Smart Templates

Write once, personalize forever. Dynamic placeholders auto-fill client names, deadlines, and filing details for every message.

20+ Placeholders dynamic personalization
Copy-paste & find-replace Auto-personalized messages
  • Dynamic placeholder system
  • Per-filing-type templates
  • Preview before sending
  • Email signature integration
SCALE

Bulk Communications

Reach hundreds of clients at once without getting flagged as spam. Built-in rate limiting keeps your emails delivering reliably.

100s at once with smart rate limiting
One email at a time Bulk send with rate limiting
  • Send to multiple clients at once
  • Rate limiting to avoid spam filters
  • Track delivery status
  • Communication history log
Premium

Premium Features

Advanced capabilities that set your practice apart. From secure document portals to multi-office management.

SECURE

Document Management

No more digging through email attachments. Clients upload directly to their secure folder and you get notified instantly.

Cloud Storage secure S3-backed documents
Email attachments chaos Organized document hub
  • Secure upload links per client
  • Required documents checklist
  • S3 cloud storage
  • Upload tracking & notifications
SELF-SERVICE

Client Portal

Give clients 24/7 access to their filing status, documents, and messaging. Fewer phone calls, happier clients.

24/7 Access self-service portal
Phone calls for every question Self-service client portal
  • Branded client login
  • Secure document submission
  • Filing status visibility
  • Message your accountant
CONNECTED

Email Integration

Stop switching between your email client and CRM. See all client emails in context, right alongside their filing data.

Unified Inbox email inside CRM
Switch between apps Email inside CRM
  • Gmail & Outlook integration
  • IMAP support for any provider
  • Auto-link emails to clients
  • Send from CRM directly
SYNCED

Calendar Integration

Your CRM appointments sync with your existing calendar. No more double-booking or missed meetings across platforms.

Auto-Sync two-way calendar sync
Double-booking meetings Synced calendar system
  • Google Calendar sync
  • Microsoft Calendar sync
  • Two-way sync
  • Appointment reminders
SCALABLE

Multi-Office Management

Run multiple offices or branches on one platform with complete data isolation. Each location gets its own branding, settings, and user management.

Unlimited offices on one platform
Separate systems per office One platform, many offices
  • Multiple offices on one platform
  • Separate branding per location
  • Independent settings & users
  • Cross-office reporting
BUILT-IN

E-Signature System

Send documents for signing without leaving MyCPACRM. Clients sign via a secure link — no account needed. Complete audit trail included.

$0 Extra no per-signature fees
Paying per signature Unlimited e-signatures included
  • Token-based signing — no client login required
  • Multi-signer support for complex documents
  • Complete audit trail with timestamps
  • Integrated with Client Portal
TEAMWORK

Team Collaboration

Create action items, threaded discussions, and @mentions directly on client emails. No more Slack threads or lost context — everything stays with the client.

In-Context collaboration on every email
Forwarding emails around Collaborate right on the email
  • Action items with status tracking
  • @mention teammates for attention
  • Snippet shortcuts for quick responses
  • Full audit trail of all collaboration
Learn more
SECURITY

Role-Based Permissions

Control exactly who sees what. 15 page-level permission toggles per role — admins always have full access. Enforced in navigation and routes.

15 Toggles granular page-level control
Everyone sees everything Right access for the right role
  • Admin, Staff, Accountant, ReadOnly roles
  • Per-role page visibility controls
  • Dual enforcement — nav links + routes
  • PIPEDA-compliant access logging
PERSONALIZED

Customizable Dashboard

Drag-and-drop widgets to build your perfect command center. Each team member gets their own layout with the KPIs that matter most to them.

Per-User personalized widget layouts
One-size-fits-all dashboard Your dashboard, your way
  • Drag-and-drop widget arrangement
  • KPI widgets for urgency & deadlines
  • Team productivity & workload views
  • Saved filters pinned to dashboard
MIGRATION

Data Import & Bulk Ops

Import your entire client list from CSV in minutes. Smart field mapping, validation preview, and bulk cleanup tools keep your data pristine.

Minutes to migrate your full client list
Manual data entry for days CSV import in minutes
  • CSV import with smart field mapping
  • Preview & validate before importing
  • Smart auto-cleanup for duplicates
  • Bulk filing generation & updates
EASY START

Guided Onboarding

Get up and running fast with step-by-step setup wizards. Configure your firm, filing types, templates, and users — all guided, no guesswork.

6 Steps to a fully configured platform
Weeks of manual setup Guided setup in under an hour
  • Organization & branding setup
  • Filing types & deadline configuration
  • Reminder & email template setup
  • Client import & user creation
Compare Solutions

Why MyCPACRM vs. the Alternatives?

See how MyCPACRM compares to spreadsheets and generic CRMs

MyCPACRM

  • Full Canadian Tax Filing Types (T2, GST, T1, Payroll, WSIB)
  • Automated CRA Deadline Calculation
  • Email + SMS Reminders
  • Built-in Client Portal with Document Upload
  • Multi-Office / Multi-Branch Support (Included)
  • Built-in PIPEDA Compliance Tools
  • Walk-In & One-Off Service Tracking
  • Family Group Tax Management

Spreadsheets

No tax filing types
No automation
No reminders
No client portal

Generic CRM

Partial filings
No CRA deadlines
Email only
Portal add-on
Client Feedback

Trusted by Early Adopter CPA Firms

Feedback from CPA firms who helped shape MyCPACRM from day one

"MyCPACRM replaced our spreadsheet nightmare. We now track every T2, GST/HST, and payroll filing without anything falling through the cracks."

Early Adopter

Managing Partner, CPA Firm

"The automated reminders alone save our team 8+ hours per week. Clients get their documents in on time, and we never miss a deadline."

Early Adopter

Senior Accountant, CPA Firm

"Finally, a CRM that understands Canadian tax requirements. The T1 season tracker and family grouping features are game-changers."

Early Adopter

Tax Manager, CPA Firm

Trusted by Canadian CPA Firms

Ready to Transform
Your Practice?

Join CPA firms across Canada who are saving 15+ hours every week with MyCPACRM.

Setup takes less than 5 minutes